Brent Norling

Yeah, 100%.

I think we need to look at, I think business owners need to look at their entire process from giving credit through accounts receivable management.

So

I think we give credit far too easily in New Zealand.

Most businesses don't do any credit checks.

A lot of it's handshake.

I mean, I'm still astonished how many businesses will trade without even signing trade terms.

And so I think we need to be really proactive around what are the things we can put in our trade terms that will help create some leverage, help increase the chances of being paid, things like PGs and security.

But also, I think that's where the real opportunity is, is have an accounts receivable process, have it defined.

Like we're going to, you know, if we're on seven day trade terms,

Or whatever it is.

What are you going to do when that is 14 days overdue, 30, 60, 90 days?

And at what point do you get external help?

You know, whether that's a lawyer like us or whether it's a debt collector or a debt buyer, there are options out there.

But define what your process is and follow it.

Because.

from our debt recovery side, um, it's really common for people to call us when the debt's been outstanding for over a year.

Um, and they've just been, they've received promises to pay for, for, you know, a year and, you know, promises to pay, don't pay your, your bills.

Um,

had a client who, he was such a, such a nice guy.