Brian Henderson

speaker

389 appearances 1 recordings 1 series first heard Aug 2026 last heard 4 Aug

Brian Henderson’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.

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Startups For the Rest of Us · Episode 844 | Building a $1M+ ARR SaaS for Laundromats · 4 Aug 2026 podcast

I mean, you yourself are a huge proponent of the stair-stepping method, where it's just...

Small steps at a time.

What's available to you?

Don't try to build the perfect contraption at the outset.

It's solve problems and work your way up with the resources you have, with the things you know.

You know, solution-focused rather than problem-focused, rather than falling in love with your own coding or how you're making software.

Okay, so by 2016, we had three locations.

We had managers at each location, which is rare for laundromats to actually have a whole full management structure that's not just your family.

So we're a bit rare in that.

Being a guest speaker at national laundry conventions and guest author in trade magazines for the laundromat industry.

And just getting involved and talking to other laundromat owners and realizing that a lot of these systems that I built and pieced together to help with managing our team across multiple locations, for you and me and probably most of the audience listening to this podcast, these are solutions that were not rockin' science.

I mean, we were probably one of the first laundromats in Oklahoma to use QuickBooks online back then.

when we made that switch from the QuickFix desktop or installing Dropbox on these point-of-sale system computers so that I can upload files like that week's work schedule so the team could see it when they come to work.

And realizing that all of these various systems that we had tied together, that central touchpoint for the team was the point-of-sale system.

Because that was really where the laundry tenants are interacting with it.

And it was something that was internet connected that I could upload things to make changes to remotely.

So the product became the point of sale system, not because I set out to sell that, but because it was something that could be packaged and allow me to put all these different solutions together for laundromat owners.

But

Most of our customer base of laundromat owners are people who are very smart in their own way and may have had past careers where, you know, it's not uncommon to hear bank presidents or Wall Street executives to get into the laundry business because it was very appealing to them.

But piecing together these different.

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