Brigid McDonald
speaker
24 appearances
1 recordings
1 series
first heard Jan 2025
last heard Jan 2025
Brigid McDonald’s voice in public audio — every appearance, attributed to the second.
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Appearances
I told her and she said, oh, okay, yeah, no problem. But she didn't look like it was no problem. Like she looked like, I don't really know how to do this. And she ended up handing me back two boarding passes for two different people, Bridget McDonald and Bridget X McDonald. And I was like, I don't think that's right. I got to my gate and I went up to the desk and I said, hey, this is my situation.
I'm a customer of size, if you can't tell. And here are my tickets. Did they do this right at the full service desk? And she looks and she goes, no, this is not correct. This is as if you're two different people. And I was like, right. So what do we do? And ended up canceling my tickets altogether. Then tried to re-get me on the plane. And now it's sold out.
So I ended up having to have a really serious conversation with her where I said, ma'am, I know this isn't your fault, but I got to tell you something. On my way here, this is what happened to me. And I explained it to her. And I'm like, I'm crying, but I'm like steadily, like I'm crying in a way that's not like my voice is quivering. It's just like tears are coming down because I'm so frustrated.
And I said, and I understand that this is not your fault. However, I'm going to tell you what, I am going to be boarding that plane as a priority. And I'm going to trust that you will have this sorted by the time that I get on the plane. Because for doing all this, I'm getting on that plane first. And I'm getting a reserve seat. Yeah.
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