Carlo Mata
speaker
689 appearances
1 recordings
1 series
first heard Jul 2026
last heard 15 Jul
Carlo Mata’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
Yet he came back, bounced back.
Yeah.
My gosh.
So I'm
It's very good question because that's something I'm very passionate about and takes a big chunk of my brain space.
So I where we are today, it it I think to answer that question, it's also important to understand where we are today and how we got here, right?
And in this industry we've we've had strong fundamentals.
We've had the talent that's allowed us to grow to the powerhouse we are today.
Almost two million employees overall under the BPO, right?
We have about three hundred and fifty thousand, closer to four hundred thousand in the G C C space.
We've had the fundamentals that have put us in this position, which is, you know, uh strong domain skills, communication, our ability to relate across uh different cultures.
Туди ви апосеневіт касту.
being entrusted to deliver service.
Where we are great at executing at the service we've been entrusted to execute.
And that service has evolved over time.
It used to be
A lot of it used to be transactional work.
Repertorial work.
Um administrative work.
All of that is still very important, by the way.
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