Carlo Mata
speaker
689 appearances
1 recordings
1 series
first heard Jul 2026
last heard 15 Jul
Carlo Mata’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
I think it's a very different story that part.
Is something that excites me.
It's something that I see is um is the evolution sort of of the GCC space where it's higher domain skills, or more, I should say more, not higher.
I guess it doesn't, I'm not, I'm not saying the rest are lower, but I think it's an addition of domain skills that historically were not the foundations of what grew.
grew uh in the earlier decade.
That's it.
We
are far from
Having arrived.
Uh and that is exciting to me.
Бікос
Where we are today is we're no longer just a shared service or a center that is delivering services shared across different locations.
We're really driving true capabilities now from from our centers in the Philippines.
Um, which is one of the reasons why we we changed our name uh to global capability centers, because it's really more consistent with what we do.
That said.
I think today we are
While we are delivering true capability, there's still an opportunity.
For greater ownership of decisions.
Ownership of processes.
not just execution of the the process, but even the design of the process and the workflow itself.
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