Caryn Seidman-Becker

I believe in the growth mindset.

And so to be thinking offensively about what you're going to build or what you could buy, it's really freeing.

I imagine being very levered could be constraining specifically in difficult times.

Going back to embrace change, you get tariffs, you've got pandemics, you've got financial markets.

It's incredibly freeing.

I think it's an output of the business, quite frankly.

We run the business efficiently.

It's a capital efficient business.

We are really thoughtful on resources.

We continue to get better at that.

How do you drive efficiency?

How can AI impact member care?

We have a little sign like AI to impact every work stream every day for everyone, whether it be legal or finance or HR, recruiting or member care or scheduling or coding.

It's always looking for efficiencies.

And I was a girl who got all A's and a B and my dad would say, would you get the B in?

Every day, I do think we can do better.

So how can we do better?

How can we rethink that?

How can we drive a better marketing campaign?

It's everything, everywhere.