Charlotte MacDonald

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1,889 appearances 62 recordings 1 series first heard Sep 2010 last heard Apr 2025

Charlotte MacDonald’s voice in public audio — every appearance, attributed to the second.

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And more to the point, that organisation has only 32 members. matched
Over 200 airlines in Europe aren't members, including Ryanair itself. matched
So I don't think that data really backs up their boast. matched
Now, there is a term for this in the industry. matched
It's called schedule padding. matched
And it's been alleged not only in Europe, but in the United States as well. matched
If you push back your scheduled arrival time, leaving extra time for the flight, you can still say you're on time. matched
I asked Ryanair if it does this. matched
It said no. matched
And in this case, I'm going to defend them. matched
I had a quick look at Fiona's home airport of Edinburgh to see how Ryanair flight times measured up to its rivals. matched
I found eight routes where competitors were making the same journey. matched
And in only one case did Ryanair give a longer flight time than its rivals. matched
Well, that may be true, Tim. matched
And just to put this into perspective, today, British Airways reports a flight time of 75 minutes from London to Amsterdam. matched
In 1958, when it was using planes with propellers, it was taking 70 minutes to do the same journey. matched
And Jim Payton told me that schedule padding is common for a number of reasons. matched
including the fact that customers feel cheerful when the pilots tell them that despite a late departure, they're going to make up some time. matched
It's certainly true that they play that annoying jingle incessantly. matched
On the bright side, at least they haven't started charging for listening to it... yet. matched
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