Chris Blackburn

speaker
592 appearances 1 recordings 1 series first heard Jul 2026 last heard 30 Jul

Chris Blackburn’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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And so, you know, what's unique about Liatrio that we always try to push is our people are constantly learning.
They are constantly trying net new things.
We spend a ton of time.
We always have since the beginning of Liatrio, we spend a ton of time on all of our people to make sure they have time to improve, learn, and practice new ways.
Real early on in Liatro's history, we built a program called Flywheel.
And Flywheel meant we were going to pull our deployed engineers and consultants off of the customer for a week, a quarter, and have them try new practices, technologies, and techniques to improve and then go back to the customer with those new skills.
It gets them out of the customer's ways of acting and operating, almost frees them from that.
So right there alone was four weeks a year that we were spending on this, right?
That's not nothing.
That's a significant cost, especially for a consulting firm where that means we're not billing that time and all that as well.
And we had done that forever.
And we see the value to our customers where our engineers and consultants are always sharp and they're always learning the latest and greatest.
I think just again today, things are just on hyperspeed is if you go away and get deep into a customer for six months, it's almost like being under a rock for six months, you would come out and the world will look nothing the same at all.
So we're spending even more time on that.
We have a internal program of AI fluency that we build that we call Forge.
And the forge is somewhere between two and six weeks per person on our team that we just invest in is we take our people and run it through this program here because, and I think our, our folks are already starting at a higher level.
You know, if this is a zero to 10 or whatever, our folks are already at a four or five and we spend two to four weeks on having them go through the system to get even higher than that.
If you're starting at a zero or a one, if you're just a pedestrian user of ChatGPT or something like that, you have a long ways to go.
So it's more than just the individual, it's the system.
So what does transformation cost?
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