Chris Josephs

speaker
1,553 appearances 9 recordings 4 series first heard Sep 2024 last heard 15 Sep

Chris Josephs’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
3 · Jun OctJan 26AprJulnow

Recordings per month over the last 12 months — 6 in all, peaking in Jun 2026 with 3.

Appearances

newest first · ▶ plays the moment
But people don't learn about you day one and buy from you day two.
Sometimes, but not as much as we think it does.
You've got to play that long game where you're building.
It happens over time.
And that's why some of the oldest brands in the world have built reputation over time and have consistency with that.
But it's brand building and it's never been a better time.
It is the thing because, again, the democratization of content distribution and amplification 15, 20 years ago, TV, radio, outdoor print stuff that was very expensive, unattainable is now no longer in the way.
Doing what you say you'll do and delivering the goods.
You got to ultimately do that.
I have three or four book concepts.
I haven't written one.
I'm going to tell you the book title and you're going to get it.
You know, you've heard of the term lifetime value, LTV of a customer.
I have a book title.
I've already designed it.
It says lifetime.
It has value with a strikethrough.
It says loss.
It says in a world that's obsessed with new leads and new sales, the secret is taking care of the customer you already have.
What happens when you don't do customer relationship management is the loss that comes from not only their lifetime value, the referrals and all the other things.
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