Chris Voss

And perhaps the right term for that would be assertive, but he picked his battles.

Is there some value to that?

holding strong to principles.

So I don't even know if that's probably the opposite of empathy.

Are there times when you can just stick, be extremely stubborn to your principles to win the negotiation?

Okay, it helps to be nice, you're saying.

So there's never a value in you making me afraid.

There's never enough wonderful things to say about the great Andrew Huberman, the host of the Huberman Lab Podcast that everybody should subscribe to.

You should talk to Andrew.

He's one of the people in this world that's truly legit.

He's a really strong scientist and a really strong communicator and a good human being.

Those together don't come often, and it's nice to see.

Yeah, he's a treasure, national treasure.

Can you explain strategic umbrage?

That's nice to hear in some sense.

It's nice to hear that empathy is the right way in almost all situations.

Best chance of success.

Not that it works every time, just it works more than anything else does.

What is the technique of mirroring?

There's a lot of cool stuff in your book that just kind of jump around.