Christian Stobbs

speaker

364 appearances 1 recordings 1 series first heard Jul 2026 last heard 21 Jul

Christian Stobbs’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Making Risk Flow | The Future of Insurance · [Greatest Hits] The Speed Advantage: How AI and Customer Obsession Are Reshaping Specialty Insurance | Christian Stobbs · 21 Jul 2026 podcast

They couldn't find anybody else from rugby.

I'd love to think we might have had somebody there.

But no, I mean Su Cheng is is American, but he'd spent most of his career working out in Asia.

So really understood that market.

And it was I was privileged to be part of that process because for me, having recruited a lot of the team out there to make sure they were handing those on to the right leadership was very important to me personally.

Well, I'm lucky enough to have been brought across here by our CEO, Simon Wilson, whose vision this is to be this preeminent specialty insurance on the planet.

And he's already kindly, he's defined what that is to all of us.

And he talks about four things when we're trying to build that.

And it's a we are not there yet in being the preeminent specialty insurance on the planet.

We are building it right now.

And four things he talks about is one we must obsess over our customers.

You know, insurance has

This incredibly convoluted value chain where sometimes you sit quite far removed from your customer.

The best specialty insurer will absolutely think about the person buying the policy and the person we are helping out when things go wrong.

I think it's so often we forget the brilliant role insurance plays in society.

You know, our economic role is to help people out when things go wrong.

So when you are building the project.

Pre-eminent specialty insurer on the planet, you've got to obsess over those customers and remember that they're the ones who pay you for that promise to help them out when things go wrong.

So really having that obsession around the customer is important.

You and I think that is the most important thing a business can think about is their customer.

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