Christian Stobbs
speaker
364 appearances
1 recordings
1 series
first heard Jul 2026
last heard 21 Jul
Christian Stobbs’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
When I was a consultant, you always start a problem to start with a customer.
And you know, if you think about the customer and then you'll often make the right decision.
But I think you can't commoditize specialty insurance in quite the same way you can do in other P and C classes.
And so therefore, by definition, you are having to think about the niches and the specifics of your end customer, perhaps more often than in other products.
In that insurance ecosystem.
And that particularly linked to that is the second point, really, is around the best expertise.
So really making sure that in these specialty classes, you've got the best minds thinking about how to underwrite it and thinking about how to handle the claims.
You need that technical capability to really be the preeminent player in the market.
We're often thinking about who do we look up to at times in a particular
Particular class of business, Markel, and you look up to them because they've got the best experts.
And we want to be that player that people look to to take a lead at certain things and perhaps lead off a new particular risk or a new account.
You know, the lead market often has that best expertise.
But I'd also say that the lead market also has the best way of judging claims fairly and making sure we make the right decisions when things do go wrong.
For our customers who we are there to support.
The third thing that Simon's talked about, which I think is kind of the most exciting right now, is speed being critical.
And I'd say right now, just because of what these new technological changes going on across the world right now are allowing us to do, we are able to move quicker, not only in the way we transact our business, but also in the way we develop those solutions.
But speed of answer, whether
Whether it's to a broker bringing us a submission and they want to quote quickly, or it's a customer needing a claim get paid, we pay it quickly.
That's the best kind of answer.
And so to be the preeminent player, you have to have speed at the forefront of your service offering.
Showing 161–180 of 364 · page 9 of 19
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