Collin Trimble

speaker

5,732 appearances 32 recordings 1 series first heard Mar 2026 last heard 5 Aug

Collin Trimble’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 32 in all, peaking in May 2026 with 9.

Appearances

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Entry & Exit - Inside the Security & Fire Industry · AI for Service Teams: Scheduling, Notes & More Revenue · 12 Jun 2026 podcast

Yep, I agree. voice-verified

I think there's a lot of so you a A, you want information back from the customer, right? voice-verified

So it's like th at a base level, it would be, Hey, uh, does the customer need a quote? voice-verified

You got their keypad's beeping, they need an entire replacement because they've got a inner logics panel and they need to upgrade. voice-verified

And obviously you don't have the parts on your truck and so the customer says, Send me a quote. voice-verified

Well, that's information that you need to get. voice-verified

Maybe your technicians in the field are doing that. voice-verified

We do it in our office and then follow up with the customer. voice-verified

Another one would be you go out there and you need to replace a part you don't have it, so you gotta come back and do a reschedule. voice-verified

Uh another one is the customer made a complaint or you used X amount of parts or you noticed while you were out there that there was a different trouble signal. voice-verified

w the customer declined a service for an additional thing. voice-verified

Like whatever. voice-verified

You need those part those that information. voice-verified

We do a lot of acquisitions and we very rarely get the panel information from the prior owners. voice-verified

And so it's really helpful if voice-verified

Uh the technician notates or takes a picture of the system so we know voice-verified

i in the future, what are we working with and what are we working on? voice-verified

Um so all of those things are important. voice-verified

Another thing is just like we make our technicians have the customers sign a service report which shows the charges voice-verified

And just kind of brief explanation of what they've done. voice-verified

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