Craig Karmin
speaker
99 appearances
1 recordings
1 series
first heard Aug 2021
last heard Aug 2021
Craig Karmin’s voice in public audio — every appearance, attributed to the second.
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Appearances
And on top of that, they're having to spend additional fees to make sure their hotels are sanitized and clean and reassuring people that they'll be safe when they come back to the hotels.
So you have all this revenue going away.
You have these new costs on top of that.
And they have to find some way to make up for that lost money.
And charging a la carte prices is one potential way to do it.
And so I think that's why it's going to get at least something of an honest hearing from a number of these hotel owners.
That's right, it has.
I think you saw when Wi-Fi first was introduced in hotels, most of the hotels were charging for it.
There was blowback by guests against that.
And I think the motto to see at most hotels now is Wi-Fi is free, but if you want extra fast Wi-Fi, there's an additional charge for that.
Most guests seem to find that checking email works just fine on the free Wi-Fi.
There's also some tiering of room rates based on this.
At some hotels, you can pay a little bit more for a flexible room rate, which means you can cancel at the last minute without paying an additional fee where you can get a lower room rate.
But if you do cancel, then you have to pay a penalty for that, something closer to what the airlines do.
So to some degree, it does exist.
And one area you're seeing it in
exist even more so in the past is in housekeeping.
Hotels for years have been trying to tell people, oh, let's save the environment.
Don't ask for clean sheets and clean towels every day.
And that didn't really work in terms of getting people to tell room service to stay away.
Showing 61–80 of 99 · page 4 of 5
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