David Heinemeier Hansson (DHH)
👤 SpeakerAppearances Over Time
Podcast Appearances
I would bring the programming PHP.
And after we worked on, I think, two or three client projects together in PHP, we kept hitting the same problem.
That whenever you work with a client, you start that project off an email.
Oh, yeah, let's work together.
Here's what we're building.
And you start trading more and more emails.
And before a few weeks have passed, you've got to add someone to the project.
They don't have the emails.
They don't have the context.
You send them, where's the latest file?
Oh, I've uploaded it on the FTP.
It's like final, final V06 2.0.
That's the one to get.
It's just a mess.
A beautiful mess in some ways.
A mess that still runs the vast majority of projects to this day.
Email is the lowest common denominator.
That's wonderful.
But we had dropped the ball a couple of times in serious ways with customers.
And we thought...