David Lieb

speaker

170 appearances 1 recordings 1 series first heard Jul 2026 last heard 9 Jul

David Lieb’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

newest first · ▶ plays the moment

Y Combinator Startup Podcast · How To Better Understand Your Users · 9 Jul 2026 podcast

So we would have days where we print out dozens of these pieces of paper with dot plots on them for different samples of our user base.

I would print out a piece of paper and hand one of our team members like, here's the iOS users in France.

I want you to understand what they're doing.

And I would hand another piece of paper to somebody else and say, these are the users on web in the United States who make more than $80,000 a year.

Let's see what they're up to.

And we would have days where we just sit in the office and look at these dot plots and try to draw conclusions about what's going on with our users.

So you might be thinking to yourself, this is cool, Dave, but we're a B2B product and we just sell seats to businesses and they pay for it.

And so that's all that matters, right?

Turns out that dot plots could be really useful to you too.

Let me give you a specific example.

I worked with a company in the most recent YC batch that had a very name brand customer that signed up and bought their product.

I think it was like a $80,000 a year contract.

They onboarded the company.

The company said they wanted 10 seats and later the company churned.

Let me show you what they could have figured out had they been using dot plots.

So this is what it actually looked like.

The company bought 10 seats, but only three seats ever activated.

Only three of those people ever tried the product.

And if you look at their usage, they weren't getting a lot of value from it.

Nobody used it more than two days per week.

Showing 121–140 of 170 · page 7 of 9