Deepak Gupta
speaker
304 appearances
1 recordings
1 series
first heard Feb 2025
last heard Feb 2025
Deepak Gupta’s voice in public audio — every appearance, attributed to the second.
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Appearances
FIs have to do it.
And I think the biggest issue there, Reid, is not about technology or ability to do fraud detection.
All those things have been around for a very, very long time.
It's about all the things the bank has to do to provide 24-7 fraud detections.
At some level, whenever there's a fraud, there's some human intervention required.
And a lot of banks don't have 24-7 payment operations people sitting there.
When a fraud is detected, somebody has to act on it, right?
They don't have that.
So I think it's much more than just availability of the payment solution or the liability of the fraud.
It's also their ability to detect fraud and act on it within a 24-7 environment.
So I buy it, and it needs to be done.
The question is what layer it gets done.
And if I were to bet, it would be left by the rails, by the network for the banks to worry about it.
You know, they definitely are related just because
I sell something doesn't mean you're going to buy it.
It's very simple, right?
And just because FIs think that they're ready, and we talked about this earlier as well, doesn't mean the businesses are going to adopt it very, very quickly.
And most of it is, if you think about it, it's a small value retail push.
And to offer it to a broader set of customers,
The banks have to make sure that they are able to process this payment through all the channel types and make it easier for the customer to initiate payments to any channel they want to do it.
Showing 101–120 of 304 · page 6 of 16
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