Don Kiefer

speaker

146 appearances 1 recordings 1 series first heard Mar 2026 last heard 21 Mar

Don Kiefer’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Mar 2026 with 1.

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It's like pick something at the core of the work that you do, not around the edges.

But I think that took a long time to get to that.

And then it just took me a long time to get the experience to be able to get to that quickly.

But let me let Nelson give the long answer.

But let me just follow up with the Mr. Oba answer, the conclusion of that.

Because I wanted to do the Toyota production system.

And he said, no, we're starting with a small problem.

Call me when you can tell me a small problem in one department.

And it was exactly as you said, Dan.

It was so counterintuitive.

My boss, the president of Harley, was looking for big things for me.

We'd already made a ton of improvement, but I was at a loss for what to do.

So Toyota Production System was my answer.

Mr. Oba said, no, your answer is go fix the problems that you have.

Go deeper.

That was really hard for me to get my mind around.

And Nelson can talk more about this.

It's super hard to get our students who are mid-career level executives to get their mind around this for exactly the reason you cite.

Go ahead, Nelson.

And I'll add two things onto that, Dan.

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