Dr. Caroline Fleck

Yeah.

Yeah.

Yeah. So in that point, I'm just annoyed. Right. I'm having that reaction. And so I can only use these two skills. This is what I was trained to do. I focus on what's this person's trying to say, like what's their message. And then more critically, how could I do a better job of making that point? I don't have to agree with their point. I am just trying to crystallize it.

Yeah. So in that point, I'm just annoyed. Right. I'm having that reaction. And so I can only use these two skills. This is what I was trained to do. I focus on what's this person's trying to say, like what's their message. And then more critically, how could I do a better job of making that point? I don't have to agree with their point. I am just trying to crystallize it.

Yeah. So in that point, I'm just annoyed. Right. I'm having that reaction. And so I can only use these two skills. This is what I was trained to do. I focus on what's this person's trying to say, like what's their message. And then more critically, how could I do a better job of making that point? I don't have to agree with their point. I am just trying to crystallize it.

And I don't even have to say this out loud. I just play this little game in my head. I'm thinking what's their point and how do I do a better job of making it as though I were in a debate and asked to like told that I had to argue why people should smoke. And I just have to kind of get behind that. All right. Then the other thing I do is I just repeat.

And I don't even have to say this out loud. I just play this little game in my head. I'm thinking what's their point and how do I do a better job of making it as though I were in a debate and asked to like told that I had to argue why people should smoke. And I just have to kind of get behind that. All right. Then the other thing I do is I just repeat.

And I don't even have to say this out loud. I just play this little game in my head. I'm thinking what's their point and how do I do a better job of making it as though I were in a debate and asked to like told that I had to argue why people should smoke. And I just have to kind of get behind that. All right. Then the other thing I do is I just repeat.

So I repeat the keywords they use and I copy their body language. If you just do those two things, you will slowly begin to understand and empathize. The copying is doing most of the work there for empathy because it triggers mirror neurons. I start to literally feel and experience some of what the other person is experiencing. That is fascinating stuff.

So I repeat the keywords they use and I copy their body language. If you just do those two things, you will slowly begin to understand and empathize. The copying is doing most of the work there for empathy because it triggers mirror neurons. I start to literally feel and experience some of what the other person is experiencing. That is fascinating stuff.

So I repeat the keywords they use and I copy their body language. If you just do those two things, you will slowly begin to understand and empathize. The copying is doing most of the work there for empathy because it triggers mirror neurons. I start to literally feel and experience some of what the other person is experiencing. That is fascinating stuff.

Again, it's just like if you ever are like can't sleep at night and you want to do like a black hole search on the web, just get into the research on copying or mimicry because that stuff is fascinating in how it's used in conflict resolution, the effect it has on people's attraction to each other. We are hardwired to copy when we like people and we want them to like us.

Again, it's just like if you ever are like can't sleep at night and you want to do like a black hole search on the web, just get into the research on copying or mimicry because that stuff is fascinating in how it's used in conflict resolution, the effect it has on people's attraction to each other. We are hardwired to copy when we like people and we want them to like us.

Again, it's just like if you ever are like can't sleep at night and you want to do like a black hole search on the web, just get into the research on copying or mimicry because that stuff is fascinating in how it's used in conflict resolution, the effect it has on people's attraction to each other. We are hardwired to copy when we like people and we want them to like us.

OK, we don't copy when we feel attacked and we distrust the person across from us. But if you do copy in those situations, interestingly enough, you will start to build bridges. So it's again about doing kind of this is there's a skill to this. You're kind of pushing back sometimes against your natural inclinations.

OK, we don't copy when we feel attacked and we distrust the person across from us. But if you do copy in those situations, interestingly enough, you will start to build bridges. So it's again about doing kind of this is there's a skill to this. You're kind of pushing back sometimes against your natural inclinations.

OK, we don't copy when we feel attacked and we distrust the person across from us. But if you do copy in those situations, interestingly enough, you will start to build bridges. So it's again about doing kind of this is there's a skill to this. You're kind of pushing back sometimes against your natural inclinations.

And I'm noticing in myself just this kind of closing up that I start to do and I do the opposite. Just experiment with that, with just those two. And I promise the ability to understand and empathize will come out of it. And then you can use those skills.

And I'm noticing in myself just this kind of closing up that I start to do and I do the opposite. Just experiment with that, with just those two. And I promise the ability to understand and empathize will come out of it. And then you can use those skills.

And I'm noticing in myself just this kind of closing up that I start to do and I do the opposite. Just experiment with that, with just those two. And I promise the ability to understand and empathize will come out of it. And then you can use those skills.