Dr. Jake Tayler Jacobs

speaker
1,932 appearances 4 recordings 1 series first heard Jan 2026 last heard 17 Feb

Dr. Jake Tayler Jacobs’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
2 · Feb OctJan 26AprJulnow

Recordings per month over the last 12 months — 4 in all, peaking in Feb 2026 with 2.

Appearances

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Because I didn't question them, I couldn't really change them.
Here's what I've learned over a decade in operational reengineering, restructuring organizations to become more profitable or more efficient and producing a lot more cleanly.
The beliefs you don't know you have are the ones that control you.
When a belief is visible, when you know it's a belief, you can examine it, challenge it, test it, change it if the evidence says you should.
But when a belief is invisible, when it feels like a fact, it becomes part of the architecture of your thinking.
Every decision you make, every strategy you pursue, every expectation you set, all of it gets filtered through beliefs you've never examined.
And if those beliefs are wrong, you'll keep making decisions that feel rational, but produce the same disappointing results over and over again.
And you won't understand why.
This is exactly what happened to IBM.
The belief that IBM was a hardware company wasn't written in strategy document.
Nobody debated it in a meeting.
It was just assumed, obvious, the way things were until Gerstner came and from the outside saw what it takes, what it was, a belief, not a fact, and challenged it.
The belief was wrong.
The company's future was in services, not hardware.
But nobody inside could see it because the belief was invisible.
Healthcare has its own invisible beliefs.
And until we surface them, examine them, and where necessary, reject them, transformation is impossible.
I'm going to read you a section in this book.
And if you're following right now, we're reading directly from the newest copy, Operational Blindness.
This book will be available for the first run, just for executives only.
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