Dr. Jake Taylor Jacobs
speaker
1,094 appearances
2 recordings
1 series
first heard Jan 2026
last heard 24 Feb
Dr. Jake Taylor Jacobs’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.
Appearances
It's so difficult to address.
It's not a crisis that announces itself.
It's a slow leak that everyone gets used to.
The organization adapts to the dysfunction rather than fixing it.
And the adaption itself makes the dysfunction harder to see.
All right.
Let's break this down piece by piece.
The former definition.
The formal definition of operational blindness is a systemic condition in which leaders cannot see the dysfunction in their own operations because the measurement systems, reporting structures, and feedback mechanisms they rely on do not surface it.
So we talk about the systemic conditions, which is element one.
It's talking about how operational blindness isn't a personal failing.
It's not about individual incompetence or lack of effort.
It emerges from the structure of the operation itself, from how information flows, what gets measured and what gets reported.
And this is critical and crucial.
You can replace every person in the department and still have operational blindness if the system remains unchanged.
I've watched the organizations literally cycle through directors,
Cycle through consultants.
Cycle through technology implementation.
Cycle through technicians.
Cycle through supervisors.
Showing 261–280 of 1,094 · page 14 of 55
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