Dr. Jake Taylor Jacobs

speaker
1,094 appearances 2 recordings 1 series first heard Jan 2026 last heard 24 Feb

Dr. Jake Taylor Jacobs’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
1 · Feb OctJan 26AprJulnow

Recordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.

Appearances

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They don't even know that the lights are off because they've been in the dark their entire life.
Like my brother has been blind since birth.
Literally, my little brother has been blind since birth.
He has never seen the light of day.
So he doesn't know how to operate in the night or the day.
So when the lights are off and he's making decisions, he doesn't even know that the lights are off because his lights have always been off.
Do you all get it?
So a lot of leaders are being asked to make decisions based on the darkness that they're already used to.
So so so so they see what the measurement system shows them and they manage whatever is seen whatever is in the darkness that they're used to.
You create the metrics around that.
And because those metrics are disconnected from outcomes that matter, they optimize for the wrong things while critical problems go unaddressed.
And here's what makes this so insidious.
The leaders don't know that they can't see.
They think they're seeing clearly.
They have dashboards, they have reports, they have data.
But what they don't have is the connection between what they are measuring and what the organization actually is experiencing.
They're measuring activity.
The organization is experiencing outcomes.
The gap between them is blindness.
Like for an example, it's kind of like in sports, in the NBA, right?
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