Dr. Jake Taylor Jacobs

It's quiet and visible, systemic.

It accumulates in the background while everyone's busy fighting the fires they can't see.

The costs pile up and the line items that get explained away.

The OR adapts with workarounds that become permanent.

The quality risk grows in silence until someone or something goes wrong.

And the whole time, everyone's working hard.

Everyone's trying.

Everyone thinks they're doing their job.

But the system is making success impossible while hiding the evidence of its own dysfunction.

That's the hidden force.

And once you name it, once you see it, you can start to fight it.

So now you have the diagnosis, operational blindness.

The question is, what do you do about it?

You can't just tell people to see better.

You can't fix a visibility problem when it comes to a system by trying harder.

You need to build new systems, new metrics, new feedback loops, new infrastructure that connects what SPD does to what the organization experiences.

And that's what Steril by Design operating system is.

Our Steril by Design is the operating system that we built specifically to cure operational blindness.

It's not a consulting engagement where someone shows up, writes a report and disappears.

It's a complete methodology, visible systems, operating rhythms, capability development that transforms how SPD functions and how it connects to surgical services.