Dr. Jake Taylor Jacobs
speaker
1,094 appearances
2 recordings
1 series
first heard Jan 2026
last heard 24 Feb
Dr. Jake Taylor Jacobs’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Feb 2026 with 1.
Appearances
When the OR is pressured with SPD, do you fire the director or do you examine the measurement systems?
When production quality drops, do you retain the workers or redesign the process?
When IT projects fail, do you blame the team or do you investigate the structural constraints?
And if your instinct is to blame people, you're probably missing systems.
You're probably missing system problems.
And the last question, how many times have you replaced leadership in a function without seeing sustained improvement?
If you cycle through multiple directors, managers of EPs and the outcomes stay the same, you don't have a people problem.
You have a system problem.
The people keep changing.
The system stays the same and the results stay the same.
That's the clearest diagnosed diagnostic indicator of operational blindness right there.
People keep changing.
The system stays the same, but the result is the same.
So if the people change and the system has stayed the same the entire time and I keep getting the same results, odds are it's not the people, it's the system.
Fix the system, new people, same results.
So your system is what produces your same results, not people.
But here's the good news.
I want you to take this away.
Operational blindness is coming.
It's pervasive, it exists in organizations across every industry, but it's also curable.
Showing 541–560 of 1,094 · page 28 of 55
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