Dr. Jennifer Miles-Thomas

So now everyone has the same conversation from all the regions at the same time.

We do trials.

Everyone gets approval from all the hospitals the same time so that we are a collective group saying this is what we've decided to use, not letting industry or the rep of the day come in and kind of dictate that.

But the other thing that I've worked and kind of promoted really well was using the use of AI scribes, which are a lot more commonplace now than they were maybe two years ago.

Learning to be very flexible because we're really kind of rigid minded.

Your note has to look like this.

These are the words you have to use.

Well, for billing and coding, yes.

But the whole note, the whole reason we write a note is to communicate our findings and what we think should happen for the patient.

And so when you kind of get past that mindset and you're a little bit more free, these AI scribes are great.

So there were two different trials that I did.

I helped convince the kind of naysayer physicians on our team of, I have been doing this for 20 years.

I don't want to try.

you just try it this way?

Let me help you.

Send me a text if you ever get stuck some way.

And kind of almost like a translator communicator of, hey, there are multiple other ways to do this.

Let's try to find a better way that works for you.

It may not be exactly the same, but let's make it work for you.

And so those are the two things I've been most proud of.