Dr. Jennifer Miles-Thomas

They're so far geographically apart, but you need someone to kind of be that conduit of like, oh, you need help in there?

Guess what?

This person, Sally over here, did an excellent job.

Let me connect you.

Let's be on call.

And you help smooth those arrangements.

Because as a practicing clinician, like you are working, you are seeing patients, you are doing your inbox.

All of this extra is time.

We call it pajama time.

You're doing it at night.

You're doing it in between.

Like there's only so much time in the day and we want people not to burn out.

Yeah, so one of the things that we've done is with integration, really worked with innovation across the different specialties.

So what used to happen is a representative for, let's say, a device company would come and kind of pick off individual physicians and talk about, hey, you should use my product.

And then it was like, oh, well, we should use this product.

No one understood pricing.

No one understood trials.

It was one-off.

No one communicated.

Well, part of my role is like, hey, we have an innovation committee.