Ed Cowan

speaker

535 appearances 4 recordings 1 series first heard Sep 2025 last heard 25 Oct

Ed Cowan’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 3 in all, peaking in Oct 2025 with 3.

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Scaling Up: Lessons From The World's Best CEOs and Founders · The Next Chapter: Relevancy and Reinvention - Bruce Buchanan, CEO and Co-Founder, Rokt [S9:E7] · 14 Oct 2025 podcast

I'm sure a lot of listeners ha have started to hear the word agentic commerce where AI agents act on behalf of you, the consumer, to research, compare, even

complete purchases.

So shifting the decision making from the shopper to the software.

So I I'm keen to get a sense, given that you are at the forefront of this, what the future holds in in your mind.

But also I'm really keen to understand, you know, how Rock thinks about this more broadly and potentially turning a threat of being uh dismediated to an opportunity.

That's a fascinating view.

One thing on on my mind as a consumer is, you know, the importance of trust.

And that's never gonna go away.

Uh, you know, I I need to be confident and and trusting that my payment's secure, that my personal data's safe, that the product is gonna be delivered and and in fact turn up and it does feel that rocked

can play a role in that uh as a as a trusted intermediatory.

that

won't change is the importance of people and culture.

I've I've loved your views previously and and you've woven them already through

This conversation.

Since the last time we spoke, you mentioned that you've done some small tuck in strategic acquisitions and often where there's moments of of cultural integration

It gives the benefit of clarifying what the culture is actually and importantly what it isn't.

And so I'd love to hear what's the archetype of person that has succeeded at Rockd in the last six years given the scaling journey that it's been on?

It does remind me of of people seeing sports people walk onto the ground and the adulation at at the end of a day what they don't see is everything that's happened before that, the the graft in the in the background it it's bloody hard work, but always worth it.

In twenty nineteen you you stress that most problems that you have as a leader are people problems, that they're not technical problems.

And that the transparency in in leadership is really vital.

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