Ellis

Oh, boy, do I. They do.

So...

Recently, I have been trying to get into my PayPal account because I haven't used it in so long that the last time I used it, I had a different phone number.

So I go to log in.

It's over.

Yeah, it's a wrap.

And they're like, hey, we just sent you a code, a six digit code.

And I'm like, to what?

Like, I don't have that number anymore.

So fast forward three days and multiple customer service reps later, they were finally able to get me to PayPal.

reset my password with my email after but it makes no sense because the whole time I call they have you like first with the little AI robot thing verify who you are not only with the phone number but with your last four the social so I should be able to just change my

phone number right from there with the ai like just let me do it they know it's me but they refuse to do it to the point that they had to do like a crazy reset on their side so that i couldn't log in for 24 hours or attempt to log in or they would think it was a security thing and then after 24 hours i had to call back and get someone else on the phone and then they could be like oh yeah now we can do like a hard reset on your password i say all this to say

Phone number two factor is stupid.

There are apps for this.

We've solved this problem.

Stop being lazy.

PayPal's one of the biggest companies and they're still using phone number two factor.

And it was just so frustrating, so annoying.

People made great points as to why we should.

So if you're still here watching this with us, then you probably like tech.