Eoghan McCabe
speaker
119 appearances
1 recordings
1 series
first heard Oct 2024
last heard Oct 2024
Eoghan McCabe’s voice in public audio — every appearance, attributed to the second.
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Appearances
I rolled out these new performance management processes where people who didn't fit with the new values I wrote and the values were things like hard work and resilience and a focus on our mission were respectfully moved out.
Is that true? Yeah. Is that true that no one's against hard work? I think so. Many, many employees are against truly hard work. Don't you think so? Have you not met lazy people? Why do you have your value?
There was kind of a meme that started 10 years ago where people would say work smart and not hard. Started to promote ideas like work-life balance. And I think that that's great. There's no objectively right or wrong way to live your life. But if you're trying to do something insanely difficult, it will just require a lot of energy and focus.
There are people out there who think that there are smarter ways to work, that maybe four days a week is better than five, or maybe some version of work-life balance is more productive. I think that that's false. Really fucking hard work cannot be beat. Did people push back on that? Yeah. And on all the things, of course, they did. Yeah. But they were wrong for the company.
And that's totally okay. I guess they push back on some of the tops down way of working, you know, I would dictate values, I would dictate policies, the way professional CEO runs an organization is by consensus. So imagine they want to feel out an opportunity to bring people back to the office. They'll go and they'll poll leaders and staff on their opinions.
And if it's not popular, they won't do it. And so they're stuck in stasis and mediocrity. The way a highly agentic enabled founder who will not apologize does that is simply tell people, we're going to be two days in the office. This is for a good reason. If you're not into it, God bless. Certain people are allergic to that way of working. They want to be part of the communist consensus approach.
And that's not where greatness comes from.
We only mandate two days a week. I think on average, it's something like three. If I started all again, I would definitely do five days a week. I think just being a person is just far superior. So much more fun.
Because it's important for humanity. I'm a big believer in individual liberty and peace or in a time where both of those are being threatened. Western establishments, Western governments are impinging upon a lot of individual liberties, whether it's freedom of speech, freedom to start and run certain types of businesses. They don't like crypto. They don't like AI.
And they're starting a lot of wars between nuclear powers. And I think that that's just really
really really really really fucking dangerous that's the only reason i'm in any way involved i hate politics i tend to dislike politicians i have always been deeply apathetic about political games but this time is different why then be pro trump i'm naive i'm a naive brit but talking about his impact on democracy his ability to impact supreme court participation and attendance why be pro trump
Yeah, like I'm pro freedom. I will vote for and support and donate to the person who promotes the most freedom. I have no team, no tribe. At the moment, it's crystal clear that Trump and fans are the people who are promoting the most personal liberties and freedoms. They're not the ones who are wanting to shut down speech or to shut down crypto or to try and ban AI or
or do a range of other things that are just going to be straight up bad for society in the world. And they're the ones who want us out of these wars. Really obvious, patently clear the solution or the person that needs to get voted for. Very few people I talk to in technology who are not voting Trump at the moment. Very, very few. There are so
people who are either triggered by trump but most people have decided that that's the side that is going to support liberty and peace the most do they admit it publicly of course not why would they be so foolish it's totally okay i i'm not going to judge people for making decisions about what they want to involve themselves in i just think it's really important that people speak publicly if it's a thing that we're afraid to speak about then everything gets worse i think it's inappropriately
to hate on people and criticize them for choices they make, particularly when the choices are designed to protect humanity and peace in the world.
It's an effective, practical solution. I introduced that years ago also, and we do not talk about politics in Intercom, and I never do that within the company either. For me, it's also important that Intercom never tells employees what to do in their personal lives. I'll never tell employees what they can or cannot say.
And if any employee is ever attacked for their political positions online, especially and particularly if they're positions that I disagree with, it's important that I demonstrate these principles in those moments. I will defend them. And it's important, I think, that the CEO exercises and demonstrates their alignment with these policies. And so similarly, I'm going to be myself.
I'm going to represent the things I believe in. Again, particularly when they're aligned with things that are designed to better humanity and peace in the world.
No. I'm a really, really big believer in authenticity. Great leadership is all about being who you truly are. If you're completely open, honest and vulnerable, then people can... can opt in and out accordingly. Because of the values I instituted and the performance management processes I followed to curate a certain set of people in the company, we're now really resilient.
There was literally one person who left. And if you're not going to work with me because you're not willing to accept my individual beliefs and support my efforts to better humanity and find peace in the world, then we're not a good fit for each other. I've heard of no problems with customers. I've heard nothing from the board or investors.
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