Frances Arms
speaker
181 appearances
2 recordings
1 series
first heard Jul 2026
last heard 24 Jul
Frances Arms’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 2.
Appearances
Is
We are a product of our behaviour.
Well, I was gonna say I think that's the other thing that's relevant here is, you know, unless and you know, most of the people we meet as leaders are not Oscar winning actors.
So to be something that you're not is really exhausting.
But to do that everything matters and how I make people feel is for me it's you know, how I queue up somewhere, how I
get on the train, who do I look at in a restaurant when they serve me my meal?
And who do I say thank you to?
Yes.
I was brought up in a very kind of um strict environment and please and thank you.
If I dropped that anywhere.
I was quite s you know, um
told that that wasn't appropriate.
And I think as a leader, and I've always talked about this, is
Even just the way you walk into the building as a leader, you can have
The weight of the world on your shoulders and you can walk in which says
I'm a leader.
Yes.
Certain things may have happened.
But I've still got my eyes forward, my head held up high, and the person that I interact with as I walk into reception is going to remember how I made them feel.
And it it's really simple.
Showing 61–80 of 181 · page 4 of 10
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