Fred Reichheld
speaker
474 appearances
1 recordings
1 series
first heard Jun 2026
last heard 19 Jun
Fred Reichheld’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.
Appearances
The job is to do something remarkable that they're going to talk about with their friends.
And that's a high standard.
But then your people have to help put pressure back on you to let you know what they need in terms of systems and resources and support training tools.
That once you get your employees feeling like our job is to enrich the lives we touch and we measure our success that way.
Have grandchildren and have them visit a lot.
Net Promoter System is a website that has a lot of tools and resources.
And just search on winning on purpose and you'll start seeing the things that we're developing.
Because I still do have this open source philosophy that I want more people to understand this purpose and to put it in practice.
And today it's still a radical philosophy.
So go to those two sites or on LinkedIn.
There's a newsletter I do on LinkedIn called Customer Obsession that I think is a pretty good dose.
I'd like to see teams talking about that one each month to see what lessons there are for them.
It was my pleasure.
Thank you.
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