Ginni Rometty

I'm a first-time manager.

And he was unequivocal with what I should do.

He said, and this was a top performer, it stops immediately or you fire him.

So there are a few areas like that that I actually think you have to always continue to role model and show, right?

That to me isn't the kind that, like, when do you let go of stuff, right?

Yeah, whatever you're in service of.

And the other thing was, I really felt it was really important to role model learning, right?

So, you know, I can remember when we started down the journey, and we went on to this thing called the Think Academy, IBM's longtime motto had been Think.

And we said, okay, I'm going to make the first Friday of every month compulsory education.

And

Okay, I mean everybody, like everybody.

I don't care what your job is, okay?

When the whole company has to transform, everybody's got to kind of have some skin in this game and understand it.

I taught the first hour of every month for four years.

Now, okay, I had to learn something.

But it made me learn.

But I was like, okay, if I can teach this, you can do it, right?

I mean, you know, that kind of thing.

I'm a little bit better preparer than that.

But yes, you're so right.