Grahame Lynch

speaker

161 appearances 1 recordings 1 series first heard Jul 2026 last heard 15 Jul

Grahame Lynch’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Two Blokes Talking Tech · EFTM: Unpacking Telstra's Woes and the future of Triple Zero · 15 Jul 2026 podcast

So the alert didn't go off and then the rest is history.

Their network came down.

So I suspect something similar has happened here.

It's probably human error.

And not necessarily because of neglect.

It's more just one of your consequences of what they call tech debt, where you've got all these accumulated old things in your tech stack.

And you don't replace them because you know that this is something you've got to do once every 20 years to fix it up.

And they stuffed up that process.

Yeah, exactly.

I mean, that's a legitimate criticism, but let's wait for the investigation to see what actually happened because at this stage, it's just speculation.

And if you really want to fix these problems in the long term, you've got to address them with the reality and not the speculation.

So, I'm a little loathe to kick them too hard at the moment until I know exactly what went on there.

I mean, you could also make the obvious point that

if you replace all the old time service of new ones, that in itself is a particular event that causes potential failure when you take the old offline and put new online.

Yeah, and you've actually, you've kind of nailed it there, which is it's the camp on process.

And by necessity, it takes a little longer to establish a call when it's camping onto another network than if you're going onto your host network.

And people aren't used to that because people don't call triple zero in a failure scenario all the time.

So they're utterly unfamiliar with what happens to a call when that happens.

And they clearly and obviously become quite impatient and they give up.

yeah that's right and look there are things that could be done as mitigations for example um just like a phone gives you an alert when its battery is running down it could give you an alert when it's camping on to another network that this is going to take some time that's possible now will people read that when they're in a panic and they've got the phone to their ear and they're not looking at it yeah well who's to know but it could help in some situations i mean what you've got

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