Heather Hasson
👤 PersonAppearances Over Time
Podcast Appearances
Like, we're all going to die in the sense of not because they don't have scrubs, but because we need to make them feel great.
Like, we're all going to die in the sense of not because they don't have scrubs, but because we need to make them feel great.
We need to make them care for the people that are caring for us. That's right. So we can have better patient outcomes.
We need to make them care for the people that are caring for us. That's right. So we can have better patient outcomes.
Oh, I'm not even driven by that. And I should maybe should be a little bit more. But when I started FIGS, right, I think, you know, when I was sitting in hospitals and understanding the landscape of uniforms, right, of scrubs, and I'm sat there for hours and days and months thinking, just studying what they were wearing and why they were wearing it.
Oh, I'm not even driven by that. And I should maybe should be a little bit more. But when I started FIGS, right, I think, you know, when I was sitting in hospitals and understanding the landscape of uniforms, right, of scrubs, and I'm sat there for hours and days and months thinking, just studying what they were wearing and why they were wearing it.
Then before I actually did go into this, I'm like, okay, what's the landscape look like? Because I'm just not going to go into something where it's a, you know, if hospitals buy your scrubs for you. But then I realized it was direct to consumer. So nurses and doctors, right, all healthcare professionals, they were purchasing their own scrubs.
Then before I actually did go into this, I'm like, okay, what's the landscape look like? Because I'm just not going to go into something where it's a, you know, if hospitals buy your scrubs for you. But then I realized it was direct to consumer. So nurses and doctors, right, all healthcare professionals, they were purchasing their own scrubs.
So then I'm like, okay, if they're buying their own scrubs, Why are they buying bad scrubs? Right. It's like, okay, they're spending money in their own pocket, right? They're hard-earned money. Yeah. Let's give them something that's better than anything that's out there. For sure. So that was how it all started. And then I met Trina.
So then I'm like, okay, if they're buying their own scrubs, Why are they buying bad scrubs? Right. It's like, okay, they're spending money in their own pocket, right? They're hard-earned money. Yeah. Let's give them something that's better than anything that's out there. For sure. So that was how it all started. And then I met Trina.
I think actually Trina is very creative. I think she undersells herself, but she is very, very, very creative. She's honestly, she's my best buddy and a real fantastic business partner. It's because we come from two totally different places in the world that we see things very differently and we always have very healthy conversations.
I think actually Trina is very creative. I think she undersells herself, but she is very, very, very creative. She's honestly, she's my best buddy and a real fantastic business partner. It's because we come from two totally different places in the world that we see things very differently and we always have very healthy conversations.
But she's way more dynamic than, you know, than, okay, the business person, the ops person, because she is very creative. And I would say probably the same thing for myself. Because when you are running a company at that scale, you have to be both. Right? You have to be. You can't just be like, okay, I'm going to do the numbers or I'm going to do this. Right? You have to be able to do everything.
But she's way more dynamic than, you know, than, okay, the business person, the ops person, because she is very creative. And I would say probably the same thing for myself. Because when you are running a company at that scale, you have to be both. Right? You have to be. You can't just be like, okay, I'm going to do the numbers or I'm going to do this. Right? You have to be able to do everything.
Oh, she's relentless. She, I was like, she was, you know, this came from Blackstone Private Equity, Harvard Business School, right? Yeah. And she said to me, and I'll never forget, I'll never, ever forget this. She said to me, she goes, Heather, I will do everything you don't want to do. And I said, everything? And she goes, everything. Wow. And I said, we're playing tennis.
Oh, she's relentless. She, I was like, she was, you know, this came from Blackstone Private Equity, Harvard Business School, right? Yeah. And she said to me, and I'll never forget, I'll never, ever forget this. She said to me, she goes, Heather, I will do everything you don't want to do. And I said, everything? And she goes, everything. Wow. And I said, we're playing tennis.
And we shook hands and that was it. I said, let's go. Wow. And you believed her. You knew it was true. Yeah, I knew it was true. And I thought it was really cool that she was, you know, quitting this high paying job on Wall Street, you know, coming to work on scrubs that were a little tiny company. She just believed in the vision. She's like, I see it.
And we shook hands and that was it. I said, let's go. Wow. And you believed her. You knew it was true. Yeah, I knew it was true. And I thought it was really cool that she was, you know, quitting this high paying job on Wall Street, you know, coming to work on scrubs that were a little tiny company. She just believed in the vision. She's like, I see it.
You know, I have asked her that a few times, right? And I think it was... I think she believed in me and the vision. And I think she knew that I was absolutely relentless and I knew this was, you know, that you can essentially create the world you want to live in. And she's like, I want to, I want to join this and I want to create the world I want to live in. And let's, let's do this together.
You know, I have asked her that a few times, right? And I think it was... I think she believed in me and the vision. And I think she knew that I was absolutely relentless and I knew this was, you know, that you can essentially create the world you want to live in. And she's like, I want to, I want to join this and I want to create the world I want to live in. And let's, let's do this together.