Hester Grainger

I've now got to put it back in its bag, I've got to go online, get the code,

remember to screenshot the code now I've got to sellotape it up I've got to get in the car got to get out I've got to queue at the post office I've now got to talk to the post person which doesn't bother me but it might for some people and then I've got to send it how like all of those steps there are just too many whereas actually if you just could you know click your fingers and it was returned you'd do it but there are so many steps so even sometimes the 50 pounds or 20 quid or whatever it is isn't enough because actually all those challenges and you just think oh

Or you leave it to the last minute, you know, procrastination, leave it to the last minute.

The dopamine kicks in to eventually do it.

And then it turns out you thought you had 30 days and it's only 28 days.

I've done that quite a few times.

exactly this isn't it this is the trouble but i think it's about being kind to yourself as long as you can afford it and you're not getting into masses of debt it's okay to go do you know what i've done it again but it's not the end of the world obviously if you're getting into masses of debt or it's causing real problems from a financial perspective that's obviously an issue and something else that needs to be approached but actually it's again about that kindness filter of just going do you know what i've done it again

But then maybe try and remember those steps beforehand so that you think, actually, do I really need this?

Shall I wait?

Let me see.

Maybe try it on in-store, which can feel a lot of effort.

Actually, rather than buying it online and getting it sent, kind of try and think of a few other solutions instead.

No, the assos parcels just piled up.

Yes.

Yeah.

No.

I think the thing with that is, though, all good intentions.

You're like, I've got a day off or it's the weekend.

I'm going to spend all day doing that.

Right.