Holly Wainwright

The tears can't actually fall.

If you tilt your head back, then you can just be like, yep, mm-hmm, uh, mm-hmm.

As a boss, if you make somebody cry, you feel awful because you never mean to make someone cry.

But if you've got to impart bad news, like, you know, you did do this thing wrong or, you know, or more serious news than that, you know, you're letting them go, whatever, which have done all of those things.

If they start crying, then it's immediately you made me cry and that's a really difficult position to be in.

Yeah, yeah.

And then the only thing I've ever learned to do is to –

give it time and quieten down and breathe and pass them tissues.

I don't throw water in their face.

The creative distractions on them.

That would have been great.

That would have been great.

Can you imagine the HR?

And then she threw water at me and told me to tilt my head back.

And then she started pinching my fingers.

I know.

The job doesn't exist anymore.

I know.

What time is it now?

Ten minutes of chitty chat.