Jake Leach

speaker

301 appearances 1 recordings 1 series first heard Feb 2026 last heard 19 Feb

Jake Leach’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Feb 2026 with 1.

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Vanguards of Healthcare by Bloomberg Intelligence · Dexcom Aims to Expand CGM Benefits to All Diabetic Patients and Beyond · 19 Feb 2026 podcast

And so one of the things we're really focused on is really continuing to bring new innovations to the product that truly benefit users, solving real problems for real people.

We have many examples of how we've done that in the past, and I'm really looking forward to bringing even further new features, new functionality, everything from the product to the service model.

Our goal is to be the premier glucose sensing solution for all users.

So that includes the people that wear the CGM.

It includes the prescribers, the physicians who are helping people with their diabetes management.

It includes our partners.

We have quite a few partners across different aspects of our business, whether it's automated insulin delivery, where our sensors are powering closed-loop insulin pump systems for patients, or our digital health partners that are taking in the glucose data from our systems and then amplifying the value of it in some way, giving users further benefits from their systems.

And so really, it's about being the premier glucose solution.

The other thing is really elevating the customer experience.

And we've historically set the bar for service.

And we've recently been awarded by Forbes as the top 10 of customer service.

But I want to raise that bar.

I want that bar to continue to improve because as we impact the lives of so many more people, we need to continue to make this technology really seamlessly fit into their lives.

And there's plenty of opportunity for us to do that.

Well, you're right, Matt.

We just launched the 15-day G7.

So it is the next generation of the G7 platform going up to 15 and a half days.

We actually have this really cool grace period, we call it, on the end of the 15 days.

It gives you extra 12 hours for patients to determine when it's convenient for them to change their sensor.

And that was really feedback that we got from users from G6.

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