James Gill

I don't know, I would say I was pushing on 50,000 from something like that.

It was pretty crazy.

And it built us contacts with loads of journalists too, which was cool.

So yeah, there's lots of fun things like that that we've done.

Uh, well, Chen's always something we're keeping an eye on.

I mean, like we, we, we try and build a great product that people love and they stick around with us.

Um, in terms of like retaining customers, we, we try and just shower them with education.

Uh, I don't, I don't have that on hand at the moment, but like we're, we're keeping, we always, we keep customers around for a long time.

So, you know,

The average customer stays with us well over two years.

We're always figuring out ways to improve that.

You're right, it's such a killer of businesses, but I think that's one of the things.

We really don't view ourselves as selling just software.

We're here to help a business be more successful and win more customers.

The product is part of that, but the education is critical to that too.

The way we help people on board and everything we give them during their trial and when they're a customer, all of that combines to be what people are buying from us.

It's not just that software.

Yeah, that's true.

Our background has always been on the analytics side, so primarily people come in for that.

That's a great starting point because we can show them their metrics, we can show them what's strong, what's weak, and it's really easy to set up.