Jamie Lane
speaker
406 appearances
1 recordings
1 series
first heard Jul 2026
last heard 7 Jul
Jamie Lane’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
You see a hallowing out of the one or two bedroom and mid-scale properties that maybe more compete with a traditional hotel.
And it's those properties that are and property managers that are really able
able to differentiate themselves from hotels are the ones that are doing the best.
And I I think budget travel as a operator is one of the toughest to get right, but it's one of the things that and I think has the most opportunity with AI helping to automate different aspects of uh property management uh and of operations.
As and you think about the luxury to budget curve, like people
People are willing to pay more when there's more human touch, when there's more human interaction, uh, when you get a better level of service.
And and on the budget end, and you're willing to pay less, or your your willingness to pay also comes with your willingness to have a less heavy touch on persons.
You're willing to talk to a chatbot, you're willing to call someone.
Get a call center, uh, you're willing to not have someone be able to respond within 24 hours to get to your property if there's something wrong with the oven.
Like you sort of get what you pay for.
And our ability to automate more aspects of the business to continue to serve the budget traveler in a profitable way, I think it's really hard to make budget property management.
Work and maybe with these AI tools we are able to serve that customer better as it is a
really important piece of our industry.
And the one of the number one reasons why people choose a short-term rental is because it's less expensive than the uh and then the hotel nearby.
So people are coming to us to find a deal.
And in many ways, our ability to provide that deal
And comes from being able to serve that property efficiently.
This episode is brought to you by EVIV.
Yeah.
Uh maybe I'll play out two different scenarios on like where that AI assistant lives.
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