Jan Malcolm

I'm not going to try to make a comprehensive list, but just wanted to kind of get across the point that I think it's helpful to be cognizant of You know what are the values are they aligned, what are some of the traits that you can draw on which might be different in different circumstances, and then the skills question and maybe we'll we'll go into that you know, through this conversation.

I'm not going to try to make a comprehensive list, but just wanted to kind of get across the point that I think it's helpful to be cognizant of You know what are the values are they aligned, what are some of the traits that you can draw on which might be different in different circumstances, and then the skills question and maybe we'll we'll go into that you know, through this conversation.

you know, but certainly communication, coalition building, kind of political acumen. I think, you know, we could go on and on. I think skills around emergency preparedness, oh my heaven, have we just learned, you know, how important that is, not just to read the book, but to, you know, practice that, I think, in a much more robust way than we've ever done before. So,

you know, but certainly communication, coalition building, kind of political acumen. I think, you know, we could go on and on. I think skills around emergency preparedness, oh my heaven, have we just learned, you know, how important that is, not just to read the book, but to, you know, practice that, I think, in a much more robust way than we've ever done before. So,

You asked me a really open-ended question, and I could go on the whole novel with that, but let me stop there.

You asked me a really open-ended question, and I could go on the whole novel with that, but let me stop there.

Well, yeah, thanks, Clarence. You know, I think in a crisis in particular, communication is essential. That was probably the main job that I, as the leader of the state health department, had was to try to keep the lines of communication flowing between the scientists and the policymakers, between the quote-unquote experts and the public, with the media, with the legislators.

Well, yeah, thanks, Clarence. You know, I think in a crisis in particular, communication is essential. That was probably the main job that I, as the leader of the state health department, had was to try to keep the lines of communication flowing between the scientists and the policymakers, between the quote-unquote experts and the public, with the media, with the legislators.

And to Stan's point, being able to not just say, here's my speech, I have to deliver these facts, to listen to people, to listen to the community. As I know you know, Clarence, this has been a devastating pandemic in many ways, but it absolutely further kind of illuminated and exacerbated, I would say, all the flaws in the system.

And to Stan's point, being able to not just say, here's my speech, I have to deliver these facts, to listen to people, to listen to the community. As I know you know, Clarence, this has been a devastating pandemic in many ways, but it absolutely further kind of illuminated and exacerbated, I would say, all the flaws in the system.

And so that people who've been disadvantaged and experienced inequities for so long on so many different fronts, it happened again with COVID. And so, understanding and listening to the community about what about our response? As hard as we were working and trying, what about it wasn't working for the communities that were at some of the greatest risk?

And so that people who've been disadvantaged and experienced inequities for so long on so many different fronts, it happened again with COVID. And so, understanding and listening to the community about what about our response? As hard as we were working and trying, what about it wasn't working for the communities that were at some of the greatest risk?

And to be not in denial about that and to really seek out honest conversations

And to be not in denial about that and to really seek out honest conversations

with communities who were disproportionately affected, and then to Stan's point, on the other end of the continuum perhaps, the folks who really were having a hard time believing that COVID was as big a deal as we were saying, whether those were folks in the business community or folks who were just very concerned about the role of government in all of this, hearing that incredible,

with communities who were disproportionately affected, and then to Stan's point, on the other end of the continuum perhaps, the folks who really were having a hard time believing that COVID was as big a deal as we were saying, whether those were folks in the business community or folks who were just very concerned about the role of government in all of this, hearing that incredible,

variety of experiences and perspectives and being able to try to navigate your way through how do you effectively communicate with folks who are in such different places in terms of how this is affecting them, what the reality is of their point of view and their circumstances. So You know, there's many more things, obviously, about kind of keeping a cool head and trying to help keep people going.

variety of experiences and perspectives and being able to try to navigate your way through how do you effectively communicate with folks who are in such different places in terms of how this is affecting them, what the reality is of their point of view and their circumstances. So You know, there's many more things, obviously, about kind of keeping a cool head and trying to help keep people going.

You know, so many people worked their hearts out for so long and how to support them, how to encourage them. But I would say, you know, kind of that trying to help people keep it together from an organizational health perspective. And then... this multifaceted communication challenge, those would be probably the two things I'd call out.

You know, so many people worked their hearts out for so long and how to support them, how to encourage them. But I would say, you know, kind of that trying to help people keep it together from an organizational health perspective. And then... this multifaceted communication challenge, those would be probably the two things I'd call out.