Jason Giles

speaker

830 appearances 6 recordings 1 series first heard Feb 2026 last heard 5d ago

Jason Giles’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 6 in all, peaking in Sep 2026 with 2.

Appearances

newest first · ▶ plays the moment

Insights Unlocked · Stop staying in your lane: How AI is reshaping product teams · 31 Aug 2026 podcast

So uh good luck editing this.

Insights Unlocked · How to avoid cultural blind spots in AI-powered customer research · 3 Aug 2026 podcast

Chuy Chuy, I'm so excited to have you on.

We've been connected for a long time and we've never got a chance to have this conversation.

So we're like, let's do it and let's record it.

Okay, so before we get into all of this rich conversation around culture, can you just maybe take us back and give us a little context for how you got into this work in the first place?

Was there like the, I don't know, particular moment or an experience that you had that really cemented this passion of yours?

I love that.

And it's cleared by the way that you light up when you talk about it.

The passion is still there.

So I love you pursuing your curiosity and finding this kind of dimension perspective that has really been a great fit for you.

So what prompted this conversation actually is you reached out to me and you were like, hey, there is a really important conversation that's really important to be having, particularly right now.

And so maybe can you talk a little bit about maybe what has AI fundamentally changed about customer insights?

Yeah, for sure.

And that moving of the bottleneck, it manifests itself.

I see it firsthand with our research team, right?

Because you still want to have the rigor one, and it takes time to ensure that all the nuance that, like you say, that overgeneralization that you couldn't miss, that still takes time.

Exactly the risk, right?

Businesses making these decisions on a lot of data that may not have the rigor.

And so that's the opportunity for research for now, certainly right now.

Can you maybe give us, you know, your specialty is all around the differences between the various markets.

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