Jason Lemkin

speaker
10,694 appearances 30 recordings 1 series first heard Aug 2025 last heard 15 Apr

Jason Lemkin’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
5 · Jan OctJan 26AprJulnow

Recordings per month over the last 12 months — 24 in all, peaking in Jan 2026 with 5.

Appearances

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Let me maybe I misunderstood what happened.
Did the I thought the agent wasn't properly trained on its on the o the new pricing of its own app both.
Okay.
The first issue was the agent told you to use the most expensive model, the most expensive product product.
So the upsell the the agent the agent told you you had to use the most expensive version of the product that you didn't have to use.
Correct.
I didn't have to use it.
So I called him out on that.
The agent told you you had to, right?
He recommended,
was intentional or you think that was poorly training the agent?
You think that was intentional to monetize the base better?
Or do you think it was bad training?
Yeah, because I have a rough I know and listen, we we do use clay and it's a great product, but when they announce all this new pricing, I have a rule uh a classic Saster rule that I think is all almost always true.
When a company introduces more complicated pricing, no even if they say it's a better deal, it's always a a hidden price increase.
I've never seen it be the like the there are rare there are occasions where companies literally say, Hey, listen, we've just decided to go cheaper.
Um when oh but but and it's usually when there's something brutally competitive.
But usually when pricing gets more complicated, it's a way to disguise a price increase.
Even if that sometimes not everybody pays the higher price, but by adding complexity to pricing, you can essentially make segments of your users pay more.
So it feels like that's what the agent was trying to get you to do.
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