SaaStr 850: The Agents, Episode 1: Who Maintains All This?
episode
The Official SaaStr Podcast: SaaS | Founders | Investors
1h 8m
1 speaker
8 chapters
transcribed 18 days ago
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Why is maintaining AI‑driven apps a hidden challenge for non‑technical teams?
Welcome to the official Saster Podcast, where you can hear some of the best Saster speakers. This is where the cloud meets. Up today on the Saster Podcast. I don't think you have to be technical to create your own amazing vibe-coded app today. You do not need to be technical. But you need someone pretty damn product savvy to maintain it if it's at all complicated. And we talked to a lot of folks, and maybe this is the biggest meta takeaway. Either they they don't really plan on anybody maintaining a lot of agents or vibe-coded apps, right? Or they push it. To someone who's maybe very good at a line of a functional line. They're a decent marketer, they're a decent sales ops person, but they have no intuitive sense of how software is built or made.
I don't think they could fix most of the issues we see. I don't think they wouldn't understand how to fix these production issues because they wouldn't be able to describe or identify them to the agent. Hey everybody, Saster Annual will be back May 2026, the world's largest SaaS and AI gathering for executives, with 68 VP level and above attendees, 36% CEOs and founders, and 25% were AI first professionals. It's the very best of S-tier attendees and decision makers that come to Saster Annual and AI Summit each and every year. Lock in your spot today. Use my code JSON100 for exclusive savings. Get your tickets at podcast.sasterannual.com or just use code Jason 100 when you check out. See you there. Saster Annual and AI Summit 2026.
It will rock. Okay, hey everybody. Welcome to the first episode of The Agents with Amelia LaRoute, Chief A Officer of Saster, and me. Chief AI Evangelist at Saster. And this is a bit of an experiment that we hope work, but Those of you who've been following us for the last 10 months on our agentic journey have consumed a lot of our content. It's exploded. Our page views are up 5x, our attendance disaster AI annual this year will be up 40%. Folks are very interested in our agentic journey. And um we're constantly asked to do consulting calls and meetings. Literally in the last week I've done it with two CEOs of public companies. They want to know about our agents, how they work. We are not savants. We are not better than you.
It's just we're like six to nine to twelve months ahead of a lot of folks. That's it. And so many folks ask me, ask us, probably 50 people a week, if we can help them think about their agents. We can't do that. But what we thought we would do is have a little fun and maybe once a week share everything that's happening with our agents on the agents, every all the issues and bumps we have. And if you're on this journey, whether it's just rolling out your First AI SDR, whether you want to build your own AI VPN marketing or customer sets like we have. Whether you want to think about adding AI for support or whatever, maybe if you listen to this every week or when you have time, we can help you avoid some issues, think through things you wouldn't otherwise think, uh, and accelerate your success in the agenc journey.
So that's the goal. If we have a tagline for this, it's it's too long, but it's gonna be accelerating your success on the agentic journey. And as part of that, we are gonna talk, at least on the first one, about some of our bumps, because if you hear about our bumps, bumps, I think, I think you can avoid them. And so we'll do like six to ten things that we've seen this week. Some of them may be m very mundane, some of them may be topical, um, but hopefully it's helpful. Um The first one I wanted to hit o hit talk about and then get a lot of Amelia's thoughts on. And um Which is okay, now you can build it, but who maintains it? Now you can build it who maintains it. So if you've been following our agent journey since this last summer
On the leading vibe code platforms and we love them. We love Raplet, we love Lovable, we love Verselv Zero, they're all exciting. You know, at first when I started, it was tough to get an application out the door that worked in so-called into production. And I struggled at first.
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Chapters
8 chapters
1
Why is maintaining AI‑driven apps a hidden challenge for non‑technical teams?
0:01–9:03
2
What went wrong with the preview‑environment outage and how was it diagnosed?
9:03–17:41
3
Why did the AI VP of Marketing report wildly different performance numbers in one day?
17:41–25:53
4
How did the Clay agent’s pricing change cause a five‑fold credit charge and what was learned?
25:53–34:05
5
What impact did the Salesforce‑Qualified integration swap have on the agent stack?
34:05–42:47
6
How was the AI VP of Customer Success (QB) localized for Chinese and Spanish sponsors?
42:47–52:09
7
Why are many of SaaStr’s agents idle and how can that capacity be better utilized?
52:09–1:00:43
8
What are the key takeaways and next steps for listeners wanting to build their own agents?
1:00:43–1:08:00
Speakers
1 identifiedMore from The Official SaaStr Podcast: SaaS | Founders | Investors
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SaaStr 853: The Agents #004: Tragedy Apps, Too Many AI SDRs, and Why Your Next Hire Should Report to an Agent
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