Jeff Lash

What's information on it?

What's the intent of it?

A great example that stuck in my head is I remember when I was in a UX role, I did a lot of work in healthcare.

And I was interviewing a nurse one day and we were talking about she worked at a hospital that had access to our product.

And I was talking to her about how often she uses it.

And she's like, oh, I don't really use it a lot because of the accessibility.

And I'm like.

Hmm, interesting.

Can you tell me more?

She's like, yeah, it's not accessible.

Now, of course, as a UX person, I'm thinking 508 compatibility, accessibility, screen readers, font sizes, things like that.

And so I said, can you tell me more about that?

She said, oh, yeah, your product is only available at the nurse's station.

There's only one computer at the nurse's station.

And a lot of times that is busy.

Other people are using that computer for other things.

So it's not accessible to me.

So it had nothing to do with 508 accessibility or, you know, low vision disabilities, things like that.

It was just literally, I could not access it.

So to me, that story is probably over 20 years old, but it stuck with me.