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Jenny Miller

๐Ÿ‘ค Speaker
47 total appearances

Appearances Over Time

Podcast Appearances

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

Breakfast Business with Enterprise Ireland on Newstalk.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

Well, I think discounts don't just change the price.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

They change how we feel.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

So when we spot a good deal, our brains give us that little dopamine hit and we think we're getting something for less than it should cost.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

Exactly that.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

So Black Friday in particular turns shopping into a game.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

So you've got those countdown clocks, limited stock, early access codes.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

And that all plays into our fear of missing out and I think nudges us to act quickly, especially when everyone's talking about those bargains and we don't want to be the only one paying the full price later.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

Yeah, I think the Black Friday period has extended and extended as retailers are trying to reshape what the promotional period means for them.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

Yeah, so I think promotions don't just move when we buy.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

They can reshape our sense of what things are worth.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

So let's say we see our favorite trainers at 75% off in November, then paying full price for them in February is suddenly going to feel like you're being wildly overcharged and we start to resent paying that much.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

So I think if brands discount too regularly or for extended periods of time, especially on products that were selling just fine, customers can start thinking the original price is never fair.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

And that's when you start to get some long-term damage to brand trust and value perception.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

Yeah, so I think some discounts are absolutely as they seem, but others sometimes they aren't.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

So retailers can make a discount look bigger sometimes,

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

by briefly inflating the original price or using up to X percent of savings.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

So the deepest discounts apply to very few items.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

But my advice is quite simple.

Breakfast Business with Joe Lynam
Promotional pricing and why it makes us feel good?

Check the price history, look across retailers and really focus on the products that you'd buy anyway.

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