Jesse Zhang

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306 appearances 1 recordings 1 series first heard Jan 2025 last heard Jan 2025

Jesse Zhang’s voice in public audio — every appearance, attributed to the second.

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Of course, yeah.

So quick background on me.

Um grew up in Boulder, did a lot of math contests, stuff like that growing up, studied C S at Harvard.

As you mentioned, started a company right out of school.

Uh that company was eventually bought by Niantic and then I left to start this company.

Uh Ashman and I, we we met through mutual friends, um officially met at this uh VC off site.

And when we got together we were like, Okay, um biggest learning from First Company is that can't really overthink things too much.

Um we started by just kind of obviously being interested in AI agents.

It's very exciting technology, arguably like the coolest thing from from this generation.

And uh we just, you know, talked to a bunch of customers like the ones you listed.

Um we I think over the years have gotten a lot better at figuring out, you know, how to talk to folks and

you know, what's what questions to ask.

And uh through that process we kinda arrived at, you know, our current use case as maybe

What we think is like the golden use case for for these AI agents, which is customer interactions, customer service.

Um the the use case is very tailor made for for what LLMs are good at.

And so we started building from there, right?

And we still w weren't thinking too much about, you know, division or anything yet.

It was just like all right, we had a lot of customers in front of us.

How can we make it so that they're happy and uh they really like what we're building?

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