Jim Marous

speaker
5,037 appearances 35 recordings 1 series first heard May 2026 last heard 12 Aug

Jim Marous’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
14 · Jul OctJan 26AprJulnow

Recordings per month over the last 12 months — 35 in all, peaking in Jul 2026 with 14.

Appearances

newest first · ▶ plays the moment
It's flying blind. voice-verified
The biggest data risk in your bank or credit union may not be what an employee can see. voice-verified
It's probably what they can't. voice-verified
If this inside video resonated, please share it with somebody else in your organization. voice-verified
In addition, let me know what else you'd like to talk about, what else you'd like me to look into, what other research you'd like me to analyze. voice-verified
What we're trying to do is make it so that banking gets better. voice-verified
Thank you so much for your support. voice-verified
Your branch has a new job. voice-verified
Whether if you manage four branches or 4,000, most of you still haven't clearly defined what that job is. voice-verified
Last year, Bank of America scheduled around 10 million appointments with specialists, even though roughly 90% of client interactions were digital. voice-verified
Those individuals didn't just wander into the branch randomly. voice-verified
They had a specific reason to visit. voice-verified
I know this because both Bank of America and Chase have invited me in when I had no transaction to complete. voice-verified
Chase plans to open over 160 branches and renovate nearly 600 this year, even though only 9% of consumers prefer to bank in a branch. voice-verified
The biggest banks are creating spaces to attract people. voice-verified
We spent more than 15 years debating how voice-verified
how many spaces we need. voice-verified
We send our customer offers all day long. voice-verified
Far fewer of us send a personalized invitation to visit. voice-verified
An offer asks for money. voice-verified
Showing 441–460 of 5,037 · page 23 of 252 ← Previous Next →