Joe Joseph
speaker
379 appearances
1 recordings
1 series
first heard Jun 2026
last heard 30 Jun
Joe Joseph’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.
Appearances
Not just the technology, but the systems and the process, the people and the process, the training piece that sort of went alongside it.
So by controlling, you know
systems people process we were able to um to deliver a better outcome.
Um we even got to a point where, you know, for some of our produce clients, we were calling them.
If they wanted us to do it, we would call if there was a an issue on the dock in in one of the major in one of the delivery points, we'd call them from the dock and they might be able to, you know, then reach out to the to the buyers while we were still on dock and and resolve the problem.
So we we were continuing
continually looking for ways to add value which would which would either, you know, save the the client money or uh or deliver them a better a better outcome.
Oh, I mean most of all, I mean I I don't recruit the drivers personally anymore.
It it certainly helped me from a recruitment point of view in those in those early days.
It helps me from a relatability point of view one hundred percent.
But but probably most of all, it's just an appreciation that you have for what they do day in, day out.
And I've always said it, you know, our business, if you've got a good s a good driver, uh uh, you know, behind the wheel, um, it can save a lot of head headaches downstream or upstream, depending on how you how you look at it.
So that appreciation
Um it it's sort of
Well h how do I say it?
It sort of uh permeates.
throughout the business where where the culture is that we support we're here, say the the the head office, we don't call it head office, we call it a support office where we're here to support that driver network who are out there doing that, doing the job for us day in, day out.
So that's the way I look at it.
It's it's just a greater appreciation which which delivers a massive, a massive benefit, I think.
Yeah.
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