Joe Natoli

speaker

494 appearances 5 recordings 1 series first heard Jun 2026 last heard 4 Aug

Joe Natoli’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 5 in all, peaking in Jul 2026 with 2.

Appearances

newest first · ▶ plays the moment

MAKING UX WORK: The Joe Natoli Podcast · You're Not a Therapist (But You'll Feel Like One). · 7 Jul 2026 podcast

Okay.

I stopped defending.

I started asking, I started listening, I started making space.

For this person and their concerns, which were absolutely legitimate.

And that changed everything.

Okay.

The more she felt heard, the less she pushed back.

The more I understood her concerns, the better the work got.

By the end of that project, she was my biggest advocate.

This isn't about becoming a pushover or doing stakeholder therapy in place of, you know, real boundaries.

You can and you should hold your ground, but if you don't learn to recognize the emotional subtext behind that dysfunction, whatever it is, you're going to burn out fast.

You're gonna burn out fast because you're gonna keep taking it personally.

You're gonna keep fighting battles that are not yours.

And you're gonna keep missing the real problem.

Here's a skill that's not ever listed in any job description, but it damn well should be, and that's emotional translation.

Okay.

The ability to hear a really defensive comment and recognize and understand it as fear.

The ability to see a late night, you know, edit spread where someone's changing their mind forty five thousand times wants to blow everything up.

And recognize that as anxiety.

Is the ability to hear w we just need this to pop.

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