Joe Shoen

speaker
611 appearances 1 recordings 1 series first heard Jul 2026 last heard 13 Jul

Joe Shoen’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
1 · Jul OctJan 26AprJulnow

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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He said, maybe.
I said, well, I'll have it in three days.
And that's how I built my inventory.
My selection was off of customer preferences, not my own.
And I think that's so important that you understand the customers who's footing the bill.
Exactly.
So simple, yet gets overlooked a lot.
Oh, I developed loyalty with customers because
That's all they want.
They want to get something done.
And you're going to have to be in the price point somewhere that's reasonable.
But they're not going to fight over 4% or 5%.
Get them what they want.
Do it with a smile.
They'll come back.
And that has served me well.
And that really helped me when I came back to U-Haul because I had a...
a total different orientation than I did coming out of business school.
Well, of course, it's very emotional.
and I came from a large family.
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